paycor
Customer Service Representative
Plasticade
Des Plaines, USA
Full-time
No Prior Experience Required
Onsite
USD 21.5-23 hourly
Discovered 1 weeks ago
Free
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- Develop in-depth product knowledge to identify customer needs and deliver effective, personalized solutions
- Communicate with customers via phone and email to build & maintain strong, positive relationships
- Collaborate with the sales team to address customer inquiries and ensure a seamless service experience
- Accurately process customer orders, inquiries, and requests in a collaborative, quick-response environment
- Handle business transactions, including processing returns, credits, and authorizations
- Coordinate with shipping, purchasing, and accounting departments to resolve issues and fulfill customer requests efficiently
- Bachelor’s degree or equivalent work experience
- Ability to multi-task and exercise independent judgment
- Ability to manage conflict
- Detailed, professional, and strong communication skills
- Microsoft Office
- Primarily office-based with moderate noise levels & prolonged computer use
- Office located in Des Plaines, IL
- Schedule: Monday – Friday 8am-5pm with a 1-hour unpaid lunch break
- Pay: $21.50 - $23.00 per hour
About Plasticade
Manufacturing74 employees
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