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Customer Service Representative
Rogers Group, Inc.
Arkansas, USA
Onsite
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Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees.
RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE position at our Quarry in Cord, Arkansas.
The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills in handling administrative duties.
Must be able to perform processes in accordance with established procedures, requiring some judgement in the selection and interpretation of data.
This candidate will be able to learn and operate our proprietary Truck Scale system.
Full Time
Overtime is common, but not guaranteed
Mon-Fri, typical hours 6:45am-4:15pm
Must be flexible with schedule to accommodate customer needs
Occasional Saturday required
Job Requirements
Provide friendly, professional, and thorough customer service.
Answer customer calls.
Take and input customer orders.
Dispatch trucks for delivery of materials.
Perform weekly administrative processes efficiently to meet deadlines.
Assist sales staff with customer service responsibilities.
Promote team atmosphere at location and across the division.
Properly follow all company policies OSHA/ MSHA / Environmental regulations for safe working procedures and environment.
May be called upon at the discretion of Managers to perform other duties.
Qualifications
An uncompromising focus on safety excellence.
High school diploma or GED required.
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