Customer Service Representative- Banking
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Key skills for this role
About the Role
LanceSoft Middle East is hiring a Customer Service Representative for a banking client in Dubai. The role requires contact centre or customer service experience, preferably with banking or financial services exposure, and digital banking support knowledge.
Key Skills for This Role
Responsibilities
- Handle customer inquiries and provide support via contact centre
- Resolve customer issues and troubleshoot problems
- Manage objections and provide effective solutions
- Support digital and mobile banking customers
Requirements
- Contact Centre / Customer Service experience
- Banking or Financial Services exposure (preferred)
- Digital and Mobile Banking support knowledge
- Call handling and objection management skills
- Customer issue resolution and troubleshooting
- Basic understanding of banking products and services
Full Job Posting
Job Overview
- We have a new opportunity for "Customer Service Representative" with our client.
- Job Title: Customer Service Representative Banking
- Location: Dubai
- Duration: 4+ months contract
- Visa Status: Spouse Visa / Own Visa Only
Requirements
- Contact Centre / Customer Service experience
- Banking or Financial Services exposure (preferred)
- Digital and Mobile Banking support knowledge
- Call handling and objection management skills
- Customer issue resolution and troubleshooting
- Basic understanding of banking products and services
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