Customer Service Representative
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Key skills for this role
About the Role
Advisors Properties seeks a motivated Customer Service Representative to handle client inquiries, provide property information, and coordinate with sales teams. The role requires excellent communication skills and proficiency in CRM systems.
Key Skills for This Role
Responsibilities
- Respond to client inquiries via phone, email, WhatsApp, and social media
- Provide accurate information about properties and services
- Handle customer requests, complaints, and follow ups professionally
- Coordinate with sales and leasing teams to ensure smooth client experiences
- Maintain and update customer records in the CRM system
- Schedule appointments and assist with administrative tasks when needed
Requirements
- Excellent communication and interpersonal skills
- Strong problem solving abilities and attention to detail
- Proficiency in Microsoft Office and CRM systems
- Positive attitude and professional appearance
Full Job Posting
About Us
- Advisors Properties is a growing real estate company committed to delivering exceptional service and creating outstanding experiences for our clients.
- We are looking for a motivated and customer focused Customer Service Representative to join our team.
Key Responsibilities
- Respond to client inquiries via phone, email, WhatsApp, and social media.
- Provide accurate information about our properties and services.
- Handle customer requests, complaints, and follow ups professionally.
- Coordinate with sales and leasing teams to ensure smooth client experiences.
- Maintain and update customer records in the CRM system.
- Schedule appointments and assist with administrative tasks when needed.
Requirements
- Excellent communication and interpersonal skills.
- Strong problem solving abilities and attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Positive attitude and professional appearance.
What We Offer
- Competitive Salary
- Career Growth Opportunities
- Professional Work Environment
- Training and Development Programs
Additional Information
- Work Location: In person
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