Customer Service & Reception
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Key skills for this role
About the Role
A language institute in Dubai seeks a female Customer Service & Reception Executive to welcome students, handle inquiries, and manage appointments. Requires previous customer service or reception experience and fluent English.
Key Skills for This Role
Responsibilities
- Welcome and assist students and visitors professionally
- Handle customer inquiries in person, by phone, and via WhatsApp
- Provide information about language courses and institute services
- Manage appointments, registrations, and student records
- Maintain excellent customer service and front desk operations
Requirements
- Previous experience in Customer Service, Reception, or a Language Institute
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Good computer skills (Microsoft Office)
- Fluent English is required
- Arabic is an advantage
Full Job Posting
Job Overview
- A well established and reputable Language Institute in Dubai is looking to hire a arabic Female Customer Service & Reception Executive to join our team.
Job Responsibilities
- Welcome and assist students and visitors professionally.
- Handle customer inquiries in person, by phone, and via WhatsApp.
- Provide information about language courses and institute services.
- Manage appointments, registrations, and student records.
- Maintain excellent customer service and front desk operations.
Requirements
- Previous experience in Customer Service, Reception, or a Language Institute is required.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Good computer skills (Microsoft Office).
- Fluent English is required. Arabic is an advantage.
What We Offer
- Competitive Fixed Salary
- Attractive Performance Incentives
- Professional and Friendly Working Environment
- Career Growth Opportunities
Work Location
- In person
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