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Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - New Delhi - Tiwari House - CSE

Tata Capital
IND
Onsite
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Major Deliverables

  • Generate leads & business from assigned dealership as well as the open market
  • Maintain a healthy relationship with Dealers for sales objective.
  • Ensuring Post Disbursal Documents (PDD) updation
  • RC, First EMI & Non starter collection & its updation to maintain the portfolio
  • Timely Communication to dealer’s staff about the scheme / HO communication about payouts/RC, etc
  • Ensure enhanced sourcing & business at the dealer counter(s) being managed
  • Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team
  • Understanding of customers’ need and proper guidance / explanation of the finance schemes to the customers
  • Daily sharing of MIS with case wise status of the leads given by dealership
  • Minimum Nos. expected as per productivity matrix.
  • Login to conversation – to maintain the targeted ratio.

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