Customer Service Executive
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Key skills for this role
About the Role
ISO Management Consultancy is hiring a Customer Service Executive in Dubai. The role requires 3-5 years of UAE experience, proficiency in Microsoft Office, and excellent communication skills.
Key Skills for This Role
Responsibilities
- Keep records of clients
- Assist consultants with documentation
- Provide client support over the phone
- Handle enquiries and provide information
- Draft letters and correspondence and file documents
- Perform data entry and documentation
- Prepare tenders
- Coordinate office activities and operations
- Manage phone calls and correspondence
- Create and update records and databases
- Submit timely reports and prepare presentations/proposals
Requirements
- Minimum 3 5 years of UAE experience
- Excellent command of written and spoken English
- Proficient in Microsoft Office applications (PowerPoint, Excel, Word)
- Excellent time management and multitasking skills
- Smart, assertive, and organized
- Must be a team player
- Familiarity with office management procedures and basic accounting principles
- Bachelor's degree preferred
Full Job Posting
Customer Service Executive
- Looking for Female candidates on husband's visa with Minimum 3 5 years of UAE experience.
Requirements
- Exceptional knowledge and experience working with PowerPoint, Excel, Word, and other Microsoft applications
- Excellent command of written and spoken English
- Excellent time management skills and ability to multi task and prioritise work
- Excellent Communication Skills – Written and Verbal (fluent in English)
- Smart, assertive, and organized
- Proficient in Microsoft Office applications
- Must be a team player
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office
Responsibilities
- Keeping records of client
- Assisting consultants with documentation
- Client support over the phone
- Handle enquiries and provide information
- Able to draft letters and correspondence and filing of documents
- Data entry and documentation
- preparing tenders
- Coordinate office activities and operations to secure efficiency and compliance with company policies
- Manage phone calls and correspondence (e mail, letters, packages etc.)
- Create and update records and databases with personnel, financial and other data
- Submit timely reports and prepare presentations/proposals as assigned
Job Types
- Permanent, Full time
Pay
- From AED 3,500.00 per month
Additional Information
- Ability to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (Required)
- Education: Bachelor's (Preferred)
- Experience: customer service: 3 years (Preferred)
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