Customer Service Executive
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Key skills for this role
About the Role
AL MENHAZ COFFEE SUPPLIES LLC seeks a Customer Service Representative in Abu Dhabi/Dubai. The role requires native Arabic fluency, English proficiency, and 1-3 years of customer service or hospitality experience.
Key Skills for This Role
Responsibilities
- Handle customer inquiries via phone, email, WhatsApp, and other support platforms
- Provide professional and friendly customer service to clients
- Maintain accurate records of customer interactions and transactions
- Resolve customer complaints and issues promptly
- Coordinate with internal teams to ensure customer satisfaction
Requirements
- Native Arabic speaker
- Fluent in English (spoken and written)
- 1–3 years of customer service, hospitality, sales, or client facing experience
- Strong communication and interpersonal skills
- Experience with CRM systems, WhatsApp Business, email, and customer support platforms
- Highly organized and customer focused
Full Job Posting
Customer Service Representative
- We are looking for a friendly, professional, and customer focused individual to join our team in Abu Dhabi/Dubai.
Preferred Profile
- Native Arabic speaker.
- Candidates from Arab countries are preferred.
- Fluent in English (spoken and written).
- 1–3 years of customer service, hospitality, sales, or client facing experience.
- Strong communication and interpersonal skills.
- Experience with CRM systems, WhatsApp Business, email, and customer support platforms.
- Highly organized and customer focused.
Location
- Abu Dhabi / Dubai, UAE
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