Customer Service Executive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We're looking for a friendly, professional, and customer-focused individual to become the voice of our brand. As the first point of contact for our customers, you will play a key role in creating positive experiences and building lasting relationships.
Key Skills for This Role
Full Job Posting
Overview
We're looking for a friendly, professional, and customer-focused individual to become the voice of our brand.
As the first point of contact for our customers, you will play a key role in creating positive experiences and building lasting relationships.
From handling inquiries and processing orders to resolving concerns and ensuring customer satisfaction, you'll help deliver the high standard of service our customers expect.
Key Responsibilities
- Respond to customer inquiries via phone, email, WhatsApp, and in person
- Process orders, track deliveries, and follow up with customers
- Handle customer complaints professionally and efficiently
- Coordinate with sales, logistics, and warehouse teams
- Maintain accurate customer records in the CRM system
- Build strong relationships with new and existing customers
- Identify opportunities to upsell and cross-sell products
- Gather customer feedback to support continuous improvement
What We'Re Looking For
- Fluent in and English (spoken and written)
- Strong communication and interpersonal skills
- Positive attitude with excellent problem-solving abilities
- 1–3 years of customer service, hospitality, or client-facing experience preferred
- Experience using phone systems, email, WhatsApp Business, and CRM software
- Highly organized, detail-oriented, and customer-focused
- Interest or experience in the coffee or F&B industry is an advantage
What We Offer
- Competitive salary and benefits package
- Career growth opportunities
- Training and development programs
- Supportive and collaborative work environment
- A company culture that values customer care and communication excellence
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AL MENHAZ COFFEE SUPPLIES LLC
Sales Executive
Abu Dhabi, UAE
AL MENHAZ COFFEE SUPPLIES LLC is hiring a dynamic Sales Executive for their showroom in Abu Dhabi. The role requires minimum 2 years of showroom sales experience, fluency in English, and strong sales and negotiation skil
Sales Executive
Abu Dhabi, UAE
AL MENHAZ COFFEE SUPPLIES LLC is seeking a Sales Executive for their showroom in Abu Dhabi. The role requires minimum 2 years of showroom sales experience, native Arabic with fluent English, and strong sales skills. Resp
Odoo Developer
Abu Dhabi, UAE
AL MENHAZ COFFEE SUPPLIES LLC is hiring an Odoo Developer in Abu Dhabi to develop and customize Odoo modules. Candidates need 1-3+ years of experience with Odoo, Python, PostgreSQL, XML, and JavaScript. The role offers v
Customer Service Executive
Dubai, UAE
AL MENHAZ COFFEE SUPPLIES LLC seeks a Customer Service Representative in Abu Dhabi/Dubai. The role requires native Arabic fluency, English proficiency, and 1-3 years of customer service or hospitality experience. Respons
Sales Executive
Abu Dhabi, UAE
AL MENHAZ COFFEE SUPPLIES LLC is looking for an experienced Sales Executive for their showroom in Abu Dhabi. The role requires minimum 2 years of showroom sales experience and fluency in Arabic and English. Responsibilit
Cleaner
Abu Dhabi, UAE
Job Title: Experienced Cleaner Location: UAE Job Description: We are looking for a reliable and experienced Cleaner to join our team. The ideal candidate should have prior experience in hotels or hospitals and a strong u
Light Vehicle Driver
Abu Dhabi, UAE
Driver Required – Abu Dhabi We are looking for a hardworking and reliable Driver to join our team in Abu Dhabi. Requirements: Manual UAE driving license required Must be physically fit and healthy Should assist in loa
Sales Executive
Abu Dhabi, UAE
Sales Executive
Abu Dhabi, UAE
Odoo Developer
Abu Dhabi, UAE
Customer Service Executive
Dubai, UAE
Sales Executive
Abu Dhabi, UAE
Cleaner
Abu Dhabi, UAE
Light Vehicle Driver
Abu Dhabi, UAE