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naukri

Customer Service Executive

Better Hygiene Technical Services L.L.C
Dubai, UAE
Entry
1 months ago
Customer Relationship ManagementProblem SolvingCommunicationCross functional Collaboration
Free

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Customer Relationship ManagementProblem SolvingCommunication
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Job Description

  • Act as the primary point of contact for customers, addressing inquiries and resolving issues in a timely manner, ensuring a seamless experience.
  • Utilize customer relationship management (CRM) software to track interactions, manage inquiries, and maintain accurate customer records for personalized service.
  • Proactively identify customer needs and provide tailored recommendations, enhancing customer satisfaction and promoting loyalty to the brand.
  • Collaborate with cross functional teams, including sales and technical support, to escalate issues and ensure efficient resolution of complex problems.

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