Customer Service
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Key skills for this role
Role Overview
The employer is seeking a dynamic and customer-focused Customer Service Representative in Dubai.
The role serves as the first point of contact for clients and supports a smooth customer experience.
Key Skills for This Role
Full Job Posting
Job Description
The employer is seeking a dynamic and customer-focused Customer Service Representative in Dubai.
The role serves as the first point of contact for clients and supports a smooth customer experience.
Key Responsibilities
- Handle customer inquiries, complaints, and requests through various communication channels.
- Provide accurate information about products, services, and company policies.
- Maintain and update customer records in the system.
- Collaborate with other departments to resolve customer issues efficiently.
- Ensure customer satisfaction and build long-term relationships.
- Prepare regular reports on customer interactions and feedback.
Qualifications
- At least two years of experience in a customer service role in the Gulf market.
- Arabic language proficiency is required.
- A degree or relevant certifications are required.
- Strong Excel and Microsoft Office skills.
- Excellent communication and interpersonal abilities.
- Ability to work well under pressure and multitask.
Pay
- Pay is listed as AED 1,657.05 to AED 6,557.69 per month.
Workplace
- Work location is in person.
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