Customer Service Associate - Voice
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Key skills for this role
Role Overview
The role supports the Healthcare Claims team with administration of health claims.
The work covers core claim processing and healthcare facility administration.
Key Skills for This Role
Full Job Posting
Role overview
The role supports the Healthcare Claims team with administration of health claims.
The work covers core claim processing and healthcare facility administration.
Qualifications and experience
- Any graduation degree is specified.
- The posting specifies one to three years of experience.
- Healthcare Management is listed as the primary required skill.
Responsibilities
- Register, edit, verify, evaluate, and examine health claims.
- Support administration involving hospitals, outpatient clinics, hospices, and other healthcare facilities.
- Support day-to-day operations, department activities, policies and procedures, quality assurance, patient services, and related administration.
- Solve routine problems through precedent and referral to general guidelines.
- Work with the team and direct supervisor as an individual contributor within a predetermined scope.
- The role may require rotational shifts.
Required skills
- Primary skill: Healthcare Management.
- The role requires healthcare claims administration knowledge and claims processing activities.
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