Customer Service Assistant (Casual)

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

Growth: Learning and development opportunities to help you thrive

Hybrid work options

As a Customer Service Assistant, you’ll be the first point of contact for customers and play a key role in office operations and the overall customer experience. With your strong organization skills, you’ll keep accurate documentation, maintain office systems, and support the effective daily functioning of the district or field office.

You’ll work closely with Relationship Managers, Customer Service Managers, and district staff to deliver outstanding service and keep office operations running smoothly.

If you love building relationships, solving problems, and delivering excellent service, this could be the role for you.

Provide friendly, professional customer service by greeting visitors, handling reception, and responding to inquiries in person and by phone

Manage office and administrative tasks, including preparing documentation and correspondence, maintaining filing systems, and updating customer records