Customer Service Advisor

Create your best future and join St George nelson Bay branch as a Customer Service Advisor.

What's the role?

A Customer Service Advisor at St George plays a key role in assisting customers with their banking needs.

This role typically involves providing support for everyday banking transactions, answering inquiries, and offering tailored solutions to meet customer needs.

Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them.

It's a customer-facing position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service.

This is a part-time position working 21hours per week, across Monday to Friday.

What do I need?

• Opportunity to enhance skills and become a new business expert.
• Clear and confident communication with customers to foster strong relationships.
• Focus on delivering exceptional service that exceeds customer expectations.
• Work as part of a collaborative team environment, leveraging prior teamwork experience.
• Strong communication skills and excellent time management.
• Availability to work between the hours of Monday to Friday from 8:30am – 5:30pm

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal.

In return we’re committed to making Westpac the best place to work in the country.

Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

No banking experience?

No problem.

At Westpac, we’re committed to your success from day one.