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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The Customer Relations Operations Manager leads all Medicaid Customer Relations Operations, serving as the primary point of contact for call center and mailroom functions while ensuring exceptional service delivery to recipients, providers, and agency stakeholders.
This position is contingent upon the award of a government contract.
Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.
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At Conduent, we want you to be yourself.
We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Perks and rewards designed for you:
At Conduent, we are one team, one mission.
We understand that our success is directly related to the success of our associates.
We strive to create a culture where you can:
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.
For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
The estimated salary for this role is $97,790-$127,000.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form .
Complete the form and then email it as an attachment to FTADAAA@conduent.com .
You may also click here to access Conduent's ADAAA Accommodation Policy .
Verified company details for this employer are not available yet.
USD 97790-127000 yearly
Full-time
Senior Level
Onsite
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