Customer Relations Manager

Fincure is a financing platform dedicated to empowering SMEs through innovative financial solutions like Buy Now Pay Later (BNPL) and invoice discounting.

By focusing on real transaction cycles, Fincure helps businesses achieve greater financial flexibility, faster cash conversions, and improved stability.

The platform leverages data-driven financial assessments and risk evaluations, offering tailored working capital solutions that meet the unique needs of SMEs.

With a mission to simplify financing and foster SME growth, Fincure is building a modern financial infrastructure.

For more information, visit www.fincure.io.

This is a full-time, on-site role for a Customer Relations Manager based in Dubai.

In this position, you will be responsible for managing client relationships, addressing customer inquiries, and resolving any issues to ensure customer satisfaction and retention.

You will act as a liaison between clients and internal teams, ensuring customer needs are met efficiently.

Additional responsibilities include identifying areas for customer experience improvement, supporting customer onboarding processes, and contributing to strategies that enhance client engagement with Fincure’s financial solutions.