Customer Project Manager - US

• Bachelor’s degree in Engineering or related technical field.
• 3+ years of experience managing technical or engineering-driven projects, preferably in manufacturing or industrial environments.
• Able to read and interpret customer specifications.
• Strong project management fundamentals: Scope, schedule, and budget management. Risk and issue identification, mitigation, and tracking.
• Scope, schedule, and budget management.
• Risk and issue identification, mitigation, and tracking.
• Familiarity with project management tools (e.g., Smartsheet, MS Project, Jira or similar).
• Excellent verbal and written communication skills with both technical and non-technical audiences.
• Proven ability to manage competing priorities and deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills and high attention to detail.

• Experience working in a matrix organization and with distributed/remote teams across multiple time zones; willingness to flex work hours to support global collaboration.
• Familiarity with design and manufacturing of industrial heater and control-panel systems, including: Working with industrial electric heaters and their role in thermal systems. Reading and interpreting electrical schematics, wiring diagrams, and panel layouts for heater and control-panel assemblies. Understanding common panel components (breakers, fuses, contactors, relays, terminal blocks, PLCs, HMIs) and how they are applied in heater systems. Basic knowledge of temperature sensing and control hardware (thermocouples, RTDs, temperature controllers, power controllers). Understanding manufacturing processes.
• Working with industrial electric heaters and their role in thermal systems.
• Reading and interpreting electrical schematics, wiring diagrams, and panel layouts for heater and control-panel assemblies.
• Understanding common panel components (breakers, fuses, contactors, relays, terminal blocks, PLCs, HMIs) and how they are applied in heater systems.
• Basic knowledge of temperature sensing and control hardware (thermocouples, RTDs, temperature controllers, power controllers).
• Understanding manufacturing processes.
• Demonstrated ability to motivate, guide, and inspire cross-functional teams without direct authority; strong stakeholder management and relationship-building skills.
• Comfortable taking a proactive approach to risk mitigation and issue resolution, anticipating problems before they impact scope, schedule, or budget.
• Skilled in negotiation and conflict resolution, including securing resources and resolving cross-functional misalignment.
• Highly organized, with a strong focus on documentation, note-keeping, and traceability across the project lifecycle.
• Ability to quickly learn new technical domains and understand system-level interactions between heaters, panels, controls, and manufacturing processes.
• PMP or similar project management certification.

The health, well-being and financial stability of you and your family is a high priority to us.

T he Watlow Total Rewards Plan includes competitive compensation and a full range of life and career enhancing benefits :

• 401(k) plan that includes a company match on your contribution and an annual company contribution that is tied to company performance
• Wellness incentives

• Dental, medical, vision and short-term and long-term disability insurance
• Paid holidays, personal time, and vacation
• Parental leave
• Tuition reimbursement

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member’s individual strengths, views, and experiences.

Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please let us know confidentially if you need or require any special accommodations to participate in our recruiting process by emailing us at accommodations@Watlow.com .