dayforce
Inside Sales Engineer
Watlow
Worthing, GBR
Full-time
Mid
Hybrid
Discovered 1 weeks ago
CRMERPAI
Free
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Location
- Worthing, UK
- The Inside Sales Engineer owns and develops a defined customer portfolio, driving proactive engagement, revenue growth, and customer satisfaction. You'll be the primary commercial contact for your customers, coordinating internal resources and ensuring a seamless experience across the buying cycle - working closely with Direct Sales, Technical Teams and Shared Services.
What You’ll Do
Customer relations & sales support
Manage a portfolio of Inside Sales clients
Build and maintain lasting relationships with customers
Act as the primary point of contact for customers
Manage customer meetings (remotely)
Provide active support to direct sales
Sales & technical solutions
Qualify inbound requests
Analyze customer needs in collaboration with technical teams when necessary
Propose technical and commercial solutions
Prepare quotes, set discounts within DOA limits, and check margins and risks
Convert quotes into orders
Order management & logistics coordination
Track and manage customer orders through to delivery, ensuring reliability
Complete contractual, legal, and mandatory documentation
Place orders for third-party products when necessary and verify order acknowledgments
Coordinate flows with logistics and supply chain, monitoring the backlog and proactively communicating with customers
Track invoicing and manage or escalate disputes and incidents
You may also have the opportunity to join cross-functional projects across Watlow.
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