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Key skills for this role
This is a high-visibility role at the heart of Equinix’s most strategic growth engine. As a Hyperscale Customer Project Manager, you will own the end-to-end delivery of large, complex deployments for our most important global customers — spanning multiple sites, regions, and internal teams.
You will operate with significant autonomy, engage at executive level with customers and internal leadership. This is an opportunity to shape how Equinix delivers at hyperscale — and to build a career at the intersection of infrastructure, cloud, and AI. Responsibilities
Project Delivery & Execution
Lead large-scale, cross-functional, multi-site, and cross-regional customer deployments from initiation through to closure
Own and actively manage comprehensive project schedules, deployment plans, and end-to-end lifecycle milestones
Identify, manage, and mitigate delivery risks, dependencies, and in-flight changes, communicating impact clearly to customers and internal stakeholders
Proactively surface timeline risks early and drive resolution with urgency and rigour
Customer & Stakeholder Management
Serve as the primary customer interface throughout deployments, maintaining an executive-level presence and trusted-advisor relationship
Lead regular governance meetings with customers and internal partners, covering progress, risks, decisions, and milestone tracking
Deliver clear, timely, and professional communications — updates, issue notices, and project close-out documentation
Build strong, lasting relationships with customer stakeholders and cross-functional internal teams
Escalations & Issue Resolution
Independently manage standard and mid-level escalations; partner with senior management on complex issues
Drive resolution with professionalism and persistence, holding internal teams accountable for commitments and outcomes
Cross-Functional Leadership
Coordinate effectively across sales, operations, design, construction, and external vendors to align delivery efforts
Facilitate clear, consistent communication across all delivery teams and remove blockers proactively
Continuous Improvement
Capture and apply lessons learned through customer and internal debriefs to improve future deployments
Contribute to process improvements and best practice development within the global CSD organisation
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Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
This is a high-visibility role at the heart of Equinix’s most strategic growth engine. As a Hyperscale Customer Project Manager, you will own the end-to-end delivery of large, complex deployments for our most important global customers — spanning multiple sites, regions, and internal teams.
You will operate with significant autonomy, engage at executive level with customers and internal leadership. This is an opportunity to shape how Equinix delivers at hyperscale — and to build a career at the intersection of infrastructure, cloud, and AI. Responsibilities
Project Delivery & Execution
Lead large-scale, cross-functional, multi-site, and cross-regional customer deployments from initiation through to closure
Own and actively manage comprehensive project schedules, deployment plans, and end-to-end lifecycle milestones
Identify, manage, and mitigate delivery risks, dependencies, and in-flight changes, communicating impact clearly to customers and internal stakeholders
Proactively surface timeline risks early and drive resolution with urgency and rigour
Customer & Stakeholder Management
Serve as the primary customer interface throughout deployments, maintaining an executive-level presence and trusted-advisor relationship
Lead regular governance meetings with customers and internal partners, covering progress, risks, decisions, and milestone tracking
Deliver clear, timely, and professional communications — updates, issue notices, and project close-out documentation
Build strong, lasting relationships with customer stakeholders and cross-functional internal teams
Escalations & Issue Resolution
Independently manage standard and mid-level escalations; partner with senior management on complex issues
Drive resolution with professionalism and persistence, holding internal teams accountable for commitments and outcomes
Cross-Functional Leadership
Coordinate effectively across sales, operations, design, construction, and external vendors to align delivery efforts
Facilitate clear, consistent communication across all delivery teams and remove blockers proactively
Continuous Improvement
Capture and apply lessons learned through customer and internal debriefs to improve future deployments
Contribute to process improvements and best practice development within the global CSD organisation
Global provider of data center colocation and interconnection services.
Visit company websiteJobs and hiring trendsUSD 118000-176000 yearly / year
Full-time
Senior
Hybrid
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