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Customer Project Manager
Nokia
USA
Full-time
Manager · 5+ years experience
Hybrid
Discovered Today
excel
Free
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About the Role
The Customer Project Manager is accountable for an external customer programme (collection of projects managed together for business benefits) or project for an assigned product and / or service scope. Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality. Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance. End-to-end project planning and risk and opportunity management.
Key Skills for This Role
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Responsibilities
- The Project Manager should be PMP Certified or working towards certification.
- Anticipate risk and evaluate related financial and customer satisfaction impacts.
- Coordinate the delivery team activities to follow the agreed to project schedule and customers’ expectations.
- Respond to scope creep by immediately escalating modifications to the project scope.
- Acts as the key customer interface to the Customer for all project related business extensions.
- Ensure Project close out, invoicing and lessons learned are completed.
- Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion.
- Manage internal project reviews.
- Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools.
- - The Project Manager should be PMP Certified or working towards certification. - Anticipate risk and evaluate related financial and customer satisfaction impacts. - Coordinate the delivery team activities to follow the agreed to project schedule and customers’ expectations. - Respond to scope creep by immediately escalating modifications to the project scope. - Acts as the key customer interface to the Customer for all project related business extensions. - Ensure Project close out, invoicing and lessons learned are completed. - Obtain customer input sign-off of completed deliverables and formal customer acceptance of project completion. - Manage internal project reviews. - Be expertly versed in Microsoft applications; Excel, Word, Power Point, MS Project, AI tools.
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