Customer Program Manager (Smart Factory Solutions Sales)

Qualifications:

• Education
• Bachelor's degree in Engineering, Business, Supply Chain, or related field
• Experience
• Senior: 8+ years in program or project management for industrial automation, capital equipment, or manufacturing supplier launches
• Mid: 4+ years in the same fields
• Experience launching equipment or systems into OEM or large manufacturer plants, including gate reviews and customer acceptance
• Experience coordinating engineering teams, suppliers, and customer IT or security onboarding
• Familiarity with automotive launch processes such as APQP (preferred)
• Experience working with overseas engineering teams across time zones (preferred)
• PMP or equivalent certification (preferred)
• Skills & Competencies
• Schedule and milestone discipline with clear written status reporting
• Confident customer facing communication, including delivering difficult schedule and scope news
• Strong organization across multiple workstreams and stakeholders
• Frequent domestic travel to customer sites
• #LI-DR1
• Benefits Offered Full-Time Employees:
• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Benefits Offered Temporary/Contractors:
• Eligible for the relevant benefit programs offered through our partner agencies.
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