teamtailor
Customer Order Expeditor
Oliver Valves
GBR
Full-time
Mid
Onsite
GBP 28000-30000 yearly / year
Discovered 2 weeks ago
MRP systems
Free
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MRP systems
Key Skills for This Role
MRP systems
Full Job Posting
Location
- Knutsford, Parkgate Industrial Estate
- Working Hours: Mon-Fri, 8:30am till 5pm. 40 hours per week (Office Based)
- We are looking for a highly skilled and experienced Customer Care team member to join our manufacturing team in Knutsford. This is an exciting time to join the fastest growing and most successful family-owned valve manufacturer in the UK.
About Us
With over 45 years of valve technology innovations, Oliver Valves is a global leader in the design, manufacture, and supply of high-quality valves and valve systems, serving industries such as oil and gas, petrochemical, and other critical sectors. We have won recognised awards for Export, Manufacturing and Growth – as well as the coveted Queens Award and more recently Kings Award for Industry. We’re a profitable, privately owned, and fast-moving company looking for talented individuals to join our team and deliver our strategic objectives.
What You’ll Be Doing
Ensuring customers have an up-to-date status for their order regularly
Responding to customer e-mails / phone calls in a timely manner of 24 hours or less
Reviewing order status and ensuring timely picks to meet on time delivery
Coordinating with different departments (Sales / Engineering / Planning / Purchasing / Documentation / Logistics) to ensure the products and associated documentation for each customer order will ship as per the promise date.
Liaising with Customer Inspectors
Facilitating schedule of orders and resolving issues
Providing updates to third party inspectors on open Inspection
What You’ll Bring
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