Customer Operations Intern

This role works directly with our Engineering organization and provides hands-on experience working on the newly built Product Customer Experience (PCX) Lab in El Segundo, CA.

Implementing software updates and feature enhancements.

Identify and research issues through various sources and feedback channels to create solutions.

Investigate system gaps and opportunities.

Undergraduate or graduate students majoring in Engineering, Computer Science, or Mathematics

Solid general technical knowledge and ability to learn new tools quickly

Strong technical acumen with analytical problem-solving skills

Familiarity with DIRECTV products and services

Engineering-focused mindset with attention to detail and innovation

Coding experience across a broad range of programming languages

Demonstrated ability to succeed in a virtual or remote environment

Comfortable presenting ideas and engaging with leadership

(Desired) Exposure to artificial intelligence technologies, particularly computer vision (e.g., image recognition, object detection, video analytics), is a strong plus

This is a hybrid role that requires 3 days per week in our El Segundo lab. Candidates need to be local to the Los Angeles area and have reliable transportation.