Customer Onboarding Manager

4+ years of implementation, project management, consulting, onboarding or customer success experience with SaaS applications.

Excellent project management and time management skills

Excellent verbal and written communication skills

Ability to adapt rapidly to a fast paced professional environment

Passionate about customer service and proactively identifying solutions

Bachelors degree at an accredited university in a relevant field

Hands-on experience with ERP or Accounting applications; such as NetSuite, QuickBooks, Intacct, etc.

Accounts Payable and Procurement knowledge

Experience with financial services solutions

Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.)

Experience working in a start up environment

Leverage AI tools professionally to automate and scale workflows

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance.

AI Use We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice . For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com .

Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti