Customer Happiness Consultant (UAE Local)
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Key skills for this role
About the Role
The Best Domestic Workers Service is hiring a Customer Happiness Consultant in Abu Dhabi. The role involves data entry, verification, and customer service tasks, requiring experience with Tadbeer and local UAE status.
Key Skills for This Role
Responsibilities
- Accurately enter, update, and maintain customer and account information
- Verify data against source documents and resolve discrepancies
- Review customer records and documentation for completeness and compliance
- Retrieve and process information as required to support customer service operations
- Adhere to company policies, procedures, and confidentiality standards
- Maintain high levels of accuracy, productivity, and service quality
- Achieve performance targets, including processing a minimum of 250 transactions within established service standards
Requirements
- Experience with Tadbeer
- Must be local (UAE national or resident)
- Strong attention to detail and accuracy
- Proficiency in computer applications and data entry systems
- Ability to handle confidential information with discretion
- Strong organizational and administrative skills
- Good written communication skills
- Customer focused mindset
- Excellent communication and interpersonal skills
- Strong multitasking, prioritization, and time management abilities
Full Job Posting
Key Responsibilities
- Accurately enter, update, and maintain customer and account information
- Verify data against source documents and resolve discrepancies to ensure accuracy
- Review customer records and documentation for completeness and compliance
- Retrieve and process information as required to support customer service operations
- Adhere to company policies, procedures, and confidentiality standards
- Maintain high levels of accuracy, productivity, and service quality
- Achieve performance targets, including processing a minimum of 250 transactions within established service standards
Qualifications
- With experience in Tadbeer
- Must be Local
- Strong attention to detail and accuracy
- Proficiency in computer applications and data entry systems
- Ability to handle confidential information with discretion
- Strong organizational and administrative skills
- Good written communication skills
- Customer focused mindset with the ability to adapt to different customer personalities and needs
- Excellent communication and interpersonal skills
- Strong multitasking, prioritization, and time management abilities
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