Customer Experience Reviewer
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Key skills for this role
About the Role
SISA is hiring part-time Customer Experience Reviewers to visit premium venues and assess service quality. The role requires strong observation skills, attention to detail, and clear communication.
Key Skills for This Role
Responsibilities
- Visit assigned locations and experience the service naturally as a regular customer
- Observe important details such as staff greeting, professionalism, product knowledge, cleanliness, waiting time, and overall service standards
- Complete a short online report after each visit
- Submit feedback clearly, accurately, and on time
Requirements
- Strong observation skills and attention to detail
- Excellent memory for service interactions and key details
- Clear English writing and communication
- Ability to follow instructions carefully
- Honest, objective, and reliable approach
- Punctuality and commitment to deadlines
- Confidence to visit venues independently while blending in naturally
- Previous experience in customer service, retail, hospitality, or administration (advantage)
- Bachelor's degree (Preferred)
- English fluently (Required)
Full Job Posting
Job Overview
- Exciting Part Time Opportunity: Customer Experience Reviewer. Are you observant, detail oriented, and confident visiting premium venues as a regular customer? We are looking for reliable part time evaluators to assess service quality across a range of high end locations.
- This role is ideal for people who notice the small details, communicate clearly, and can provide honest, accurate feedback based on the Customer Service you get. Your observations will help businesses improve their customer service, staff performance, and overall guest experience.
What You Will Do
- Visit assigned locations and experience the service naturally as a regular customer.
- Observe important details such as staff greeting, professionalism, product knowledge, cleanliness, waiting time, and overall service standards.
- Complete a short online report after each visit.
- Submit your feedback clearly, accurately, and on time.
What We Are Looking For
- Strong observation skills and attention to detail
- Excellent memory for service interactions and key details
- Clear English writing and communication
- Ability to follow instructions carefully
- Honest, objective, and reliable approach
- Punctuality and commitment to deadlines
- Confidence to visit venues independently while blending in naturally
- Previous experience in customer service, retail, hospitality, or administration is an advantage, but not essential.
What You Get
- Flexible part time, assignment based work
- Compensation per completed assignment, depending on the venue and task type
- The opportunity to work with a professional regional consultancy
- Exposure to premium brands and service environments
How to Apply
- You can register by visiting our website: https://www.my.sisadubai.com/new user reg.html
- If the registration link is not opening, please search SISA Marketing on Google. Our website will appear, and you will find the registration option there.
- Please complete your profile fully to be considered for assignments.
- Please Note: This is a part time role. We do not provide visas, transportation, or medical insurance.
Pay
- Pay: AED50.00 AED200.00 per day
Education and Language
- Education: Bachelor's (Preferred)
- Language: English fluently (Required)
Work Location
- Work Location: In person
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