dayforce
Customer Experience - Casual
Scape Australia
Sydney, AUS
Part-time
Entry
Onsite
Discovered 1 weeks ago
Free
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WHO WE ARE
At Scape Australia, we do more than provide student accommodation. We create thriving, fun communities where students can live, learn, and grow. With over 20,000 residents across Australia, we combine smart design, brilliant service, and good vibes to make every resident feel welcome.
Now part of The Living Company, we’re shaping the future of student living, one amazing experience at a time.
YOUR ROLE
- As a casual team member in the Customer Experience team, you’ll be the face of Scape, ensuring every resident, visitor, and stakeholder feels welcomed, supported, and heard. You’ll play a key role in front-of-house operations, resident support, relationship management, events, and safety, while helping create a vibrant, inclusive, and thriving student community.
- Day-to-day you will:
- Welcome residents and visitors with energy, managing check-ins, check-outs, and everything front-of-house.
- Build genuine connections, listen, and respond to residents with care and professionalism.
- Handle leases, accounts, and records with accuracy and confidence.
- Bring the community to life and support our Student Experience team through events, activations, and student programs.
- Go above and beyond to create memorable experiences that make residents feel at home.
- Team up with colleagues to hit targets, solve challenges, and keep operations running smoothly.
THE IDEAL CANDIDATE
You’re a natural communicator, a proactive problem-solver, and someone who thrives in dynamic, people-focused environments. You are:
Passionate about customer experience and relationship management.
Enthusiastic, energetic, and able to engage with young adults while maintaining professionalism.
Organised, able to multitask, and thrive in a fast-paced environment.
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