jazzhr
Customer Care Representative
Workplace Options
Bengaluru, IND
Full-time
Entry · 1+ years experience
Hybrid
INR 550000-550000 yearly / year
Discovered 2 weeks ago
Free
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- Review clinical intakes.
- Identify clients’ needs and match the appropriate provider with client using our proprietary database.
- Recruit counsellors and attorneys to the Workplace Options network.
- Enter provider information into our database/case management system.
- Maintain strict confidentiality of our clients’ information.
- Communicate provider information to our clients.
- Proactively manage caseload.
- Any additional tasks pertinent to the position, as deemed appropriate by management.
- Bachelor’s Degree required.
- Able to work in a fast-paced work environment.
- Able to Multitask while maintaining a high level of quality and productivity.
- Able to navigate proficiently in varying databases and on the internet.
- Able to work effectively as a team member in a team environment.
- Proficiency with proprietary and unique software applications.
- Flexibility to adapt to the work volume and flow during peak times.
- Excellent interpersonal, written, and oral communication skills.
- A high level of literacy with a variety of software applications including Excel and Word.
- Well-honed research skills - can perform web research creatively, quickly and efficiently. Can prepare ad hoc client reports accurately and quickly.
- Experience working in a recruitment, sales, or credentialing position preferred.
About Workplace Options
Health Insurance & Managed Care
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