Customer Advisor

• Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

• Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.

• Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms

• Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

• You will be provided with award winning training accredited by the Institute of Customer Service

• Full training is provided for this role, and we are looking for people who:

• Excel in a varied environment, working at pace

• Communicate and listen effectively

• Enjoy working as part of a team, promoting a collaborative team dynamic

• Know that the little things make the biggest difference for customer interactions

• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

• Experience providing customer care and delivering great customer service, but this is not essential.