Customer Advisor (Seasonal)

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.

• Create memorable customer experiences through friendly, personalised service.

• Help customers complete purchases using tills and self-checkouts.

• Replenish stock and keep shelves full

• Support deliveries and help organise stock in the stockroom.

• Keep the store and shopping areas look their best.

• Work across different areas of the store and support your team wherever help is needed.

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.

• Customer-focused — enjoys talking to people and helping customers have a great experience.

• Team player — supports others and cares about team success.

• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.

• Proactive attitude — sees what needs doing and takes ownership.

• Resilient — stays positive and focused during busy periods.

• Energy and stamina — keeps energy high throughout long, active shifts.

• Confident asking questions — asks for help when needed to get things right.

• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

• Previous experience in a retail or customer-facing environment.

• Familiarity with Boots products and services.

• Generous employee discount across Boots and our partner brands

• Discounts at nationwide retailers

• 24/7 counselling and wellbeing support through our Employee Assistance Programme