Current Product Reliability Engineer

Key Responsibilities

• Analyze field performance, warranty claims, returned components, and reliability data to identify failure trends, emerging issues, and opportunities for product improvement.
• Apply statistical methods, life data analysis, and reliability engineering techniques to evaluate component and system reliability and quantify the impact of design or process changes.
• Perform quantitative reliability analysis using appropriate statistical tools to support reliability assessments, failure rate modeling, and product comparisons.
• Support product problem-solving activities by participating in root cause investigations and implementing robust corrective and preventive actions using structured methodologies.
• Contribute to Product Failure Reporting and Corrective/Preventive Action (FRACAS) processes to prioritize, investigate, and resolve product reliability issues.
• Assist in developing reliability test plans, accelerated testing strategies, and validation methods to identify unknown failure modes and improve product durability.
• Participate in Failure Mode and Effects Analysis (FMEA/DFMEA), Fault Tree Analysis (FTA), and reliability risk assessments throughout the product lifecycle.
• Collaborate with Product Engineering, Service, Manufacturing, Quality, Finance, Marketing, and other cross-functional teams to improve current product performance and customer satisfaction.
• Utilize engineering principles and accepted analytical methods to evaluate technical problems and recommend practical solutions.
• Support continuous improvement initiatives focused on enhancing product reliability, operational efficiency, and customer experience.
• Ensure the reliability, availability, and performance of CCS Analytics applications and the Power BI reporting environment.
• Manage and coordinate Power BI dashboard deployments, report releases, and analytics enhancements.
• Maintain and optimize Power BI semantic/data models to support evolving business reporting requirements.
• Administer user access, security roles, and permissions within the Power BI environment.
• Monitor report performance, troubleshoot data refresh failures, deployment issues, and reporting system performance.