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CSR I Operations (Temporary, Remote Lawrence KS)
Maximus
Remote, USA
Full Time, Temporary
Entry
Remote
Discovered 1 weeks ago
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Description & Requirements
- Essential Duties and Responsibilities:
- - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- - Calls are basic and routine.
- - Uses computerized system for tracking, information gathering, and/or troubleshooting.
- - Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Minimum Requirements
- - High School diploma or equivalent with 6 months of customer service experience.
- - Must be able to speak and read English clearly, professionally and fluently.
About Maximus
Management Consulting37200 employeesFounded 1975
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