Croatian-Speaking Remote Sales Development Representative (SDR)
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Key skills for this role
About the Role
TalentWorldGroup is hiring a Croatian-speaking Sales Development Representative for a remote, part-time role in the vacation rental industry. You will make outbound calls, qualify leads, and pass them to Sales Managers.
Key Skills for This Role
Responsibilities
- Make outbound calls to vacation rental homeowners to introduce the client
- Assess homeowner interest and prequalify leads based on defined criteria
- Build rapport and address initial questions or objections
- Transfer qualified leads to Sales Managers for follow up and conversion
- Maintain and update lead information in the CRM system
- Manage call follow ups and lead handovers efficiently
- Participate in monthly KPI reviews and performance discussions
Requirements
- Fluent Croatian (C2 level)
- Strong English communication skills
- Previous experience in cold calling, outbound sales, or lead generation (preferred)
- Confidence handling objections and engaging prospects by phone
- Comfortable working with CRMs and lead databases
- Goal oriented, self motivated, and well organized
- Stable broadband internet connection (LAN preferred)
- Processor: 1.8 GHz or higher (64 bit preferred)
- RAM: 8 GB minimum
- Storage: 10 GB available
- Screen resolution: 1920 × 1080 (recommended)
- Wired USB headset
Full Job Posting
About The Role
- TalentWorldGroup is a people first, multilingual contact center redefining remote work globally.
- We are hiring a Croatian speaking Sales Development Representative to support a client in the vacation rental industry.
- This is a pre sales role focused on outbound calling and lead qualification, not deal closing.
Responsibilities
- Make outbound calls to vacation rental homeowners to introduce the client
- Assess homeowner interest and prequalify leads based on defined criteria
- Build rapport and address initial questions or objections
- Transfer qualified leads to Sales Managers for follow up and conversion
- Maintain and update lead information in the CRM system
- Manage call follow ups and lead handovers efficiently
- Participate in monthly KPI reviews and performance discussions
What You Bring
- Fluent Croatian (C2 level) with strong English communication skills
- Previous experience in cold calling, outbound sales, or lead generation (preferred)
- Confidence handling objections and engaging prospects by phone
- Comfortable working with CRMs and lead databases
- Goal oriented, self motivated, and well organized
Working Hours (CET)
- Fixed Schedule Totaling 20 Hours/week
- Monday: 10:00–13:00 & 15:30–19:00
- Tuesday: 15:30–19:00
- Wednesday: 10:00–13:00
- Thursday: 15:30–19:00
- Friday: 10:00–13:30
Training
- Training planned for April 2026
- 5 hours of unpaid training, scheduled flexibly within the week according to availability
Technical Requirements
- Stable broadband internet connection (LAN preferred)
- Processor: 1.8 GHz or higher (64 bit preferred)
- RAM: 8 GB minimum
- Storage: 10 GB available
- Screen resolution: 1920 × 1080 (recommended)
- Wired USB headset
- Operating System: Windows 11 or later, or MacOS 14+
What We Offer
- Competitive hourly rate (€13/hour) + performance incentives
- Fully remote, long term collaboration
- Freelance cooperation agreement
- Structured onboarding and ongoing support
- Access to additional projects within our global talent pool
- Career development and growth opportunities
- Gamification programs and performance rewards
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