bamboohr
CRM Systems Administrator
Pencor Services
Palmerton, USA
Full-time
Mid · 2+ years experience
Onsite
USD 50000-75000 yearly / year
Discovered 1 weeks ago
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Full Job Posting
WFH Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity for an experienced CRM Systems Administrator.
The CRM Systems Administrator is responsible for managing and supporting the CRM systems platform.
Will be providing ongoing assistance to our 300+ user organization.
The ideal candidate will be passionate about supporting user adoption and enhancing the implementation's business value.
MUST have established residency in Pennsylvania.
Daily duties include:
- User management, system configuration and handling user support through Help Desk Cases
- Developing custom objects, fields, workflows and validation rules to align with business processes and will set up automation to streamline tasks and boost efficiency without compromising stability or security
- Creating and maintaining clear documentation to support users and internal teams
- Collaborating with colleagues to understand, analyze and improve CRM systems with third-party tools or systems
- Communicating with consultants and/or vendors when necessary
- Other duties as assigned
Qualifications
- Established residency in Pennsylvania
- H.S. Diploma or G.E.D.
• Salesforce Administrator Certification
- Minimum 2 year experience as a CRM Systems Administrator; willingness to continue related education and maintenance certifications
- Salesforce Proficency- Sales Cloud, Service Cloud, Field Service+, Shield, Own Backup
- Experience with any additional CRM products a plus
- Experience with CPQ (Configure, Price, Quote)
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