CRM Operations Specialist II

Committed to making all of life’s experiences unforgettable, today Shutterfly is a leading digital retailer and manufacturing platform for photography and personalized products, with ambition to become the world’s leading marketplace of design-centric, personalized products that foster one’s self-expression.

At Shutterfly, we value people who:

Own it , by delivering on their commitments and take responsibility to go above and beyond any defined role;

Zoom out , to see the big picture and don’t let silo’s get in the way of the success of our customers, communities or company;

Move fearlessly , and quickly without sacrificing quality in seizing opportunities and tackling challenges;

Explore new angles , through hunger and curiosity, welcoming change, seeking improvement, learning equally from success and failure;

Embrace differences , foster an environment where all voices are heard, ensuring others feel respected, supported and appreciated.

Shutterfly operates three divisions: Consumer, Lifetouch, and Shutterfly Business Solutions. The Consumer division helps customers create the most from life’s moments through its flagship personalized Shutterfly products; premium offerings in its Tiny Prints boutique; Snapfish custom photo gifts, as well as wedding invitations and stationery. Lifetouch is the national leader in school photography, built on the enduring tradition of “Picture Day,” and also serves families through portrait studios and other partnerships. Shutterfly Business Solutions delivers enterprise digital printing services that enable efficient and effective customer engagement through personalized communications.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.

California : [$69,000 - $97,250]

Connecticut and New York: [$69,000 - $89,000]

Colorado, Illinois, Minnesota and Washington: [$69,000 - $82,500]

Nevada: [$64,750 - $89,000]]

Maryland and New Jersey: [$74,250 - $89,000]]

Hawaii : [$64,750– $77,500]

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.

This position will accept applications on an ongoing basis until filled.

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