CRM MANAGER

Tigard High School

Dubai, UAE

Full-time

Mid-Senior

Onsite

Discovered Yesterday

CRM strategyCustomer lifecycle managementCustomer retention and loyaltyCustomer segmentationTargeted campaign designMarketing automation

Free

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Key skills for this role

CRM strategyCustomer lifecycle managementCustomer retention and loyalty

The CRM Manager will lead customer relationship management initiatives to strengthen engagement, retention, and loyalty.

The role combines CRM strategy, segmentation, targeted campaigns, customer behavior analysis, and communication optimization.

The manager will work with marketing, sales, product, and data teams to improve customer journeys and maximize customer value.

Develop CRM strategies and manage customer segmentation and targeted campaigns.
Analyze customer behavior and optimize communication across relevant channels.
Improve customer journeys, engagement, retention, and loyalty.
Translate customer and performance insights into measurable business initiatives.
Collaborate with marketing, sales, product, and data teams.

Bachelor’s degree in marketing, business, communications, data analytics, or a related field.
Strong understanding of CRM strategies, customer lifecycle management, and retention principles.
Excellent analytical and data interpretation skills.
Familiarity with CRM platforms, marketing automation, and customer segmentation.

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