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CRM MANAGER
Hingham High School
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered Yesterday
CRM strategyCustomer lifecycle managementCustomer retentionCustomer segmentationTargeted campaignsCustomer behavior analysis
Free
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CRM strategyCustomer lifecycle managementCustomer retention
Role Overview
Lead customer relationship management initiatives that strengthen engagement, retention, and loyalty.
Develop CRM strategies, manage customer segmentation, design targeted campaigns, analyze customer behavior, and optimize communication across relevant channels.
Work with marketing, sales, product, and data teams to improve customer journeys, maximize customer value, and drive measurable business results.
Key Skills for This Role
CRM strategyCustomer lifecycle managementCustomer retentionCustomer segmentationTargeted campaignsCustomer behavior analysis
Full Job Posting
Role Description
Lead customer relationship management initiatives that strengthen engagement, retention, and loyalty.
Develop CRM strategies, manage customer segmentation, design targeted campaigns, analyze customer behavior, and optimize communication across relevant channels.
Work with marketing, sales, product, and data teams to improve customer journeys, maximize customer value, and drive measurable business results.
Qualifications
- Bachelor’s degree in Marketing, Business, Communications, Data Analytics, or a related field.
- Strong understanding of CRM strategies, customer lifecycle management, and retention principles.
- Excellent analytical and data interpretation skills.
- Familiarity with CRM platforms, marketing automation, and customer segmentation.
- Strong project management and organizational skills.
- Excellent written and verbal communication abilities.
- Ability to develop data-driven strategies and translate insights into actionable initiatives.
- Strong attention to detail, creativity, and commercial awareness.
Responsibilities
- Develop CRM strategies to strengthen customer engagement, retention, and loyalty.
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