CRM & Customer Activation Specialist

You'll be a highly organised marketing professional who enjoys working with data, technology, and customer communications.

You'll bring:

3-5 years' experience in CRM, campaign operations, customer activation, or marketing automation.

Experience building customer audiences and segmentation strategies.

Strong understanding of customer journeys, workflow management, and campaign execution.

Experience in data quality, reconciliation, and reporting skills.

Experience working with CRM platforms, marketing technologies, and external vendors.

A curious, analytical mindset with a passion for continuous improvement.

Advanced Microsoft Excel experience

BI experience strongly regarded

If you're excited by the opportunity to combine CRM expertise, customer engagement, and meaningful purpose within a global organisation, we'd love to hear from you.

Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role. Candidates will be required to undergo a police check as part of the recruitment process.

WSA is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.