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Critical Facilities Operations Center Operator, Data Center Operations
Apple
Sparks, USA
Full-time
Mid · 2+ years experience
Onsite
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EPMSBMSFLSCMMS
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Description
As an Apple FOC Operator, you will ensure the performance of critical infrastructure monitoring systems. You will own all activities in critical spaces, respond to alarms, lead incident management, and uphold Apple maintenance standards. This fast-paced role requires strong situational awareness, clear communication, and sound decision-making. Critical Facilities operations monitors work 12 hours per day including graveyard, weekend, and holiday shifts and may work overtime depending on business needs.
Minimum Qualifications
- 2+ years experience with EPMS, BMS and/or FLS controls systems
- 1–3 years of experience in critical facilities, data center environments, industrial plant operations, mission-critical operations center, or military technical ratings (e.g., Navy Nuclear/EM/ET/MM, Navy GSM, USAF mechanical/electrical).
- Experience with maintenance management tools such as Computerized Maintenance Management Systems (CMMS) or similar
- Experience with or exposure to mechanical, electrical, and fire life safety systems
- Physical ability to perform tasks that require sitting, standing, bending, stooping, pushing, pulling, and lifting up to 75 lbs.
- Capability to work in varying temperature environments (60°F to 110°F) and follow OSHA work-rest cycles
- Flexibility to work varied shifts, 12-hour day or graveyard shifts, with a readiness for overtime as decided by business needs
Preferred Qualifications
- 4+ years of related experience in a mission critical environment
- Ability to analyze complex failure scenarios, understand detailed one-line diagrams and piping and instrumentation diagrams, and interpret cascading failure risks
- Understanding of safety regulations and standard processes in data center environments
- Competency in Apple operating systems or common software applications
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