Creole Customer Service Representative
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Key skills for this role
About the Role
MB Services is seeking a Creole Customer Service Representative for an on-site role in Dubai Outsource City. The role involves handling customer inquiries via phone, email, and chat, and maintaining accurate records.
Key Skills for This Role
Responsibilities
- Handle customer inquiries through phone, email, and chat
- Maintain accurate and up to date customer records
- Provide timely and effective solutions to customer issues
Requirements
- Fluency in English and Creole
- Ability to work in rotational shifts
- Prior back office experience is a plus
Full Job Posting
Overview
- MB Services FZ LLC is seeking Creole Customer Service Representatives to join our growing team.
- We are looking for Dubai based individuals who are fluent in English and Creole.
Responsibilities
- Handle customer inquiries through various communication channels such as phone, email, and chat.
- Maintain accurate and up to date customer records.
- Provide timely and effective solutions to customer issues.
- Work in rotational shifts.
Qualifications
- Fluency in English and Creole
- Ability to work in rotational shifts
- Prior back office experience will be a plus
Additional Information
- Location: Dubai Outsource City (on site)
- Benefits: Visa & Medical Insurance
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