Credit Controller

This is an exciting opportunity at a time of significant change within the energy sector.

As a credit controller reporting into the credit manager, you will be part of the credit team involved in managing a portfolio of client relationships with a primary focus of reducing aged debt, improving debtor days and cashflow.

What will you do?

• Maintaining positive relationships with internal & external customers while effectively mitigating credit risks and ensuring timely collections
• Produce and analyse regular credit performance reports, identifying trends, risks and opportunities to improve debtor days, cash collection performance and aged debt recovery.
• Achieving monthly targets focusing on debtor day & cashflow improvement & aged debt reduction
• Investigate, resolve & collect historical aged debt + identify accounts requiring further action (3rd party DCAs / solicitors)
• Identify opportunities to improve credit control processes through automation, AI tools and data-driven decision making.
• Support continuous improvement initiatives to enhance productivity, reporting accuracy and customer outcomes.
• Leverage technology and AI-enabled solutions to streamline routine administrative activities and maximise collection effectiveness.
• Query discovery and resolution
• Managing more difficult accounts with a hands-on approach, achieving settlements and ongoing adherence to contractual terms by settling up negotiation processes to deal with disputes
• Working alongside the sales, projects and contracts teams to ensure invoice accuracy, meeting of contractual obligations and client reporting/relationships to maximise cash collection

Key competencies & experience

• Credit Control Experience: Proven experience in credit control (3+ years B2B), including debt collection, account reconciliation, credit risk assessment, and maintaining strong customer relationships to ensure timely payment of outstanding balances.
• Advanced Excel Skills: Demonstrable experience using Excel for credit control and financial analysis, including pivot tables, XLOOKUP/VLOOKUP, formulas, data validation, trend analysis and dashboard reporting. Ability to manipulate large datasets to identify collection opportunities, monitor aged debt performance and support strategic decision-making.