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Credit Controller
British Red Cross
Paisley, GBR
Full-time
Entry
Hybrid
GBP 24479-24582 yearly / year
Discovered Today
Agresso
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Role Overview
Chasing arrears by telephone & email & reconciling customer accounts.
Credit checking and investigation.
Producing and analysing debtor reports.
Preparation of journals where adjustments are necessary.
Liaise with Income Team staff and managers.
Proactively looking for process improvement opportunities, challenge conventional practices & adapts new methods & best practice.
To provide responses to any queries timeously and efficiently. In particular, to receive, action and resolve enquiries received from the Shared Service’s Support Desk.
Knowledge of Microsoft Office, especially Excel spreadsheets.
Ability to write appropriate email communications and responses.
Excellent oral and written communication skills, telephone manner & telephony skills.
Effective problem-solving skills and use of initiative.
Ability to work in a pressurised environment.
Ability to maintain a high level of accuracy both numeric and written.
Some experience in a high-volume credit control department.
Ability to gather information from relevant systems.
Proven experience in working with a computerised sales ledger.
Working knowledge of double entry book-keeping. (desirable)
Knowledge of Agresso financial systems. (desirable)
Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.
Pension Scheme: Up to 6% contributory pension.
Recognition Platform: Managers can reward great work with retail vouchers.
Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
Learning & Development: A range of career and learning opportunities.
Will Writing Service: Access to a free will writing service.
Death in Service : A tax-free lump sum paid to your beneficiary in the event of your death.
Cycle2Work: Lease a bicycle through the scheme .
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