Credit Controller

Monitor outstanding intercompany receivables and proactively follow up with overseas entities to ensure timely payment collection.

Support compliance with Foreign Exchange Management Act (FEMA) regulations and other applicable foreign exchange requirements.

Coordinate with treasury and finance teams to mitigate risks associated with delayed settlements, hedge contract restructuring, and foreign exchange exposure.

Drive timely resolution of intercompany payment issues to optimize liquidity and working capital performance.

Prepare and issue proforma invoices for advance payments, retention releases, bank guarantee requirements, commissioning activities, and other customer-specific needs.

Ensure timely distribution of invoices to internal stakeholders and customers.

Coordinate courier and document delivery requirements as necessary.

Monitor invoice processing timelines to prevent delays in customer payments and cash realization.

Coordinate with cross-functional teams to gather, validate, and compile customer-required documentation in accordance with purchase order terms.

Submit original documentation packages and supporting materials to customers to facilitate payment processing.

Prepare covering letters and ensure timely delivery of documents.

Track document status and proactively resolve issues that may impact collections and cash flow.

Perform customer account reconciliations on a periodic basis and upon customer request.

Investigate and resolve discrepancies between customer records and company accounts.

Collaborate with internal and external stakeholders to address disputes and outstanding reconciliation items.

Support the timely resolution of issues that could delay payment collection.

Manage collection activities for third-party customer accounts, with a focus on reducing overdue receivables and improving aging performance.

Conduct regular customer follow-ups through calls, emails, and meetings to secure payment commitments.

Partner with sales, customer service, and dispute management teams to resolve barriers to payment.

Monitor aging reports, prioritize collection efforts, and escalate high-risk accounts as appropriate.

Contribute to the achievement of cash collection, working capital, and delinquency reduction targets.

Maintain and update cheque registers and related payment documentation.

Track, monitor, and record bank guarantees and associated obligations.

Monitor proof of delivery (POD) for couriered documents and maintain supporting records.

Support Electronic Bank Realisation Certificate (e-BRC) regularization and related compliance activities.

Ensure adherence to company policies, financial controls, and regulatory requirements.