Credit Controller
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Key skills for this role
About the Role
Shory, a digital insurance platform, is hiring a Credit Controller to manage credit control, collections, and dispute resolution. The role requires a Bachelor's degree in Accounting or Finance, 5-8 years of credit control experience (preferably in insurance), and strong Excel skills.
Key Skills for This Role
Responsibilities
- Monitor customer accounts to identify overdue balances and outstanding debts
- Assess credit applications and set appropriate credit limits
- Evaluate creditworthiness using financial data and client history
- Mitigate financial risk through proactive credit control strategies
- Initiate and manage collection processes for overdue accounts
- Follow up regularly with clients via phone, email, and written communication
- Liaise with clients to resolve billing discrepancies and payment disputes
- Negotiate payment plans when necessary, in line with company policies
- Generate and maintain aging reports, account statements, and collection forecasts
- Analyze payment patterns and highlight potential risk areas
- Prepare monthly and quarterly credit control reports for management review
- Provide data driven insights to improve cash flow and minimize bad debt
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- Minimum of 5 8 years' experience in a credit control, accounts receivable, or finance role
- Preferably within the insurance or insurance brokerage sector
- Solid understanding of credit management principles and UAE financial regulations
- Strong proficiency in Microsoft Excel and accounting software (experience with ERP systems is a plus)
- Excellent communication and negotiation skills in English (Arabic is a plus)
- Highly organized with attention to detail and a proactive approach to problem solving
Full Job Posting
Company Overview
- Shory is a digital platform redefining insurance through technology. We simplify complex insurance journeys into seamless, user friendly experiences. Shory is part of First Tech, a technology company focused on building and scaling digital platforms across financial services and other industries.
Responsibilities
- Monitor customer accounts to identify overdue balances and outstanding debts.
- Assess credit applications and set appropriate credit limits.
- Evaluate creditworthiness using financial data and client history.
- Mitigate financial risk through proactive credit control strategies.
- Initiate and manage collection processes for overdue accounts.
- Follow up regularly with clients via phone, email, and written communication.
- Liaise with clients to resolve billing discrepancies and payment disputes.
- Negotiate payment plans when necessary, in line with company policies.
- Generate and maintain aging reports, account statements, and collection forecasts.
- Analyze payment patterns and highlight potential risk areas.
- Prepare monthly and quarterly credit control reports for management review.
- Provide data driven insights to improve cash flow and minimize bad debt.
Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- Minimum of 5 8 years' experience in a credit control, accounts receivable, or finance role — preferably within the insurance or insurance brokerage sector.
- Solid understanding of credit management principles and UAE financial regulations.
- Strong proficiency in Microsoft Excel and accounting software (experience with ERP systems is a plus).
- Excellent communication and negotiation skills in English (Arabic is a plus).
- Highly organized with attention to detail and a proactive approach to problem solving.
Benefits
- Competitive salary and performance based incentives.
- Health and wellness support.
- Career development and learning opportunities.
- Exposure to high impact projects and cross functional teams.
- A collaborative culture that encourages innovation and ownership.
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