Country Product Manager

Overview

Responsibilities

• Execute the product strategy in various markets for all product pillars withing PDS, including Onboarding, Digital Platforms, Pricing Billing and Statements, Data and AI.
• Identify market opportunities, emerging trends, and client needs, ensuring the readiness of PDS products accordingly.
• Drive product commercialization working with Sales and Relationship teams to propel strong client adoption of existing and new capabilities.
• Map out and understand all local regulations applicable to the product and their impact on monitoring and regulatory reporting requirements.
• Identify, prioritize, and author product and business requirements/user stories, including sequencing and timing to enhance business processes and controls.
• Maintain product documentation, capability grids, policies, and procedures, ensuring all local regulatory requirements are being complied with.
• Act as a subject matter expert for PDS products, providing guidance and training to the sales team.
• Participate in client meetings where required to represent the product and gather feedback.
• Assist with ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk, and distribution.
• Represent customer needs and provide strategic direction on product development features, functionality, and overall competitiveness.
• Manage any proactive product risk and control, documentation, credit, legal, and regulatory risk for the markets.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance.

Qualifications

• Relevant experience in Product Management and/or Product Development.
• Demonstrated knowledge and experience with the industry, banking, and investment products.
• Extensive knowledge and understanding of local (GCC) regulations for the specific products.
• Working knowledge of different banking systems and practices relevant to the function.
• Practical experience of multiple business cycles and product flow.
• Knowledge of industry and competitor products/services across GCC region.
• Deep experience establishing and enhancing a Product controls environment.
• Experience driving software delivery transformation through Agile practice and process, with a focus on establishing a Continuous Delivery culture and process.
• Ability to make complex judgments and to provide solutions based on sophisticated analytical thought, comparing and selecting complex alternatives.
• Developed diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers.
• Experience with and confidence in delivering presentations to clients and senior managers.

Education

• Bachelor’s degree/University degree or equivalent experience
• Experience of ideally working in KSA and/or the GCC region
• Fluent English, Arabic speaking preferred
• Master’s degree preferred
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Product Management And Development

Market Segments And Services

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