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The Counter Sales Associate - A adds value to our customers and co-workers by providing fast, friendly and knowledgeable service at the counter, fostering customer and vendor relationships, and supporting branch warehouse and logistics to meet or exceed customer expectations.
Be Integral to Our Customers, Our Co-Workers and Our Community
At Next Supply, we are a respectful and collaborative culture where innovation, integrity and entrepreneurial spirit come together. Life at NEXT is about being part of a hardworking, dynamic and inclusive team. At Next Supply, we believe it’s not just what we do, but how we do it that makes a great place to work.
To support these values, this role requires motivation, adaptability, thoughtful decision-making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.
Build and maintain strong customer and vendor relationships to increase sales and build customer loyalty
Provide fast and friendly service at the counter, over the phone, and by email
Maintain current and relevant product knowledge to assess customer needs and offer assistance and solutions in a professional manner
Occasional order delivery may be required to meet customer needs
Skip the repetitive application forms
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Meet daily productivity expectations by accurately picking and verifying products according to order specifications and using handheld scanners.
Assist with packing orders and restocking shelves as required
Manage, process customer orders quickly and accurately, handle returns and the required paperwork, and source items that are not in stock
Plan and optimize local delivery routes to maximize efficiency and meet delivery deadlines.
Maintain a clean, organized, and safe work environment by following company policies and safety procedures
Proactively address or report issues, clean as you go, and ensure positive customer service for co-workers and customers
Other duties as assigned
High School or equivalent combination of education and experience
Minimum 2 years of customer service/ counter sales experience
Valid Drivers License may be required to make the occasional delivery
Previous plumbing, wholesale experience
This position is required to work weekends on a rotational basis
This position involves standing, walking, and lifting for extended periods
This position requires the ability to lift up to 50 pounds without assistance
Once you have gained proficiency in your current role and developed the necessary skills and experience, you are encouraged to explore other career opportunities within the organization that align with your goals and aspirations
This posting is for one (1) currently available position.
NEXT does not currently use AI or automated decision-making to screen candidates but may do so in the future in compliance with applicable law.
At NEXT, we value our employees, fostering a respectful and collaborative culture that emphasizes diversity, innovation, integrity, and entrepreneurial spirit. Join our dynamic, inclusive team where you can enjoy your work, learn new skills, and grow professionally.
Plumbing and hydronics wholesaler serving trade customers with products, deliveries, and technical support.
Visit company websiteFull-time
Entry · 2+ years experience
Onsite
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