Coordinator - Cargo Operations (DWC)
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Key skills for this role
About the Role
flydubai seeks a Cargo Operations Coordinator to optimize aircraft space utilization, liaise with ground handling agents, and ensure proper cargo storage. Requires high school diploma, 2-4 years experience, and fluency in English.
Key Skills for This Role
Responsibilities
- Monitor flights with low capacity and high cargo demand to maximize cargo uplift
- Maintain communication flow across departments to ensure stakeholders are informed
- Support cargo handling tasks including build up, breakdown, delivery, and customer service
- Perform tasks in line with company SOPs, safety, security, and airline procedures
- Retrieve and store cargo with emphasis on Dangerous Goods, valuables, perishables, etc.
- Monitor warehouse floor activities and assist with tracing and repacking
- Handle Quick Ramp Transfer Cargo product in a timely manner
- Communicate landside and airside activities between cargo and loading team
- Complete and update cargo inventory including ULD accessories and thermal blankets
- Supervise GHA activities and assist with warehouse and ramp reports
- Control export and import processes ensuring timely transfer and delivery
Requirements
- High School Diploma
- Fluent in English
- Proficient in use of MS Office (Excel, Word, PowerPoint)
- 2 4 years of experience
- Dangerous Goods Regulations (CBTA 7.3A preferred)
- UAE Driving License
Full Job Posting
Main Objective
- To support the optimization of aircraft space utilization, liaise with Ground Handling Agent (GHA), minimize discrepancy claims and ensure that cargo is correctly stored in accordance with the nature of the commodity.
Key Responsibilities
- Monitors flights regularly with a focus on low capacity flights with high cargo demand to ensure that the maximum volume of cargo is uplifted.
- Maintains and enhances good communication flow across the departments to ensure stakeholders are equipped, well informed and up to date with the operational activity.
- Supports cargo handling tasks within any of flydubai cargo internal/external warehouses, ramp and cargo aircraft activities, including and not limited to build up, breakdown, delivery and customer service related issues.
- Performs assigned tasks in line with company Standard Operating Procedures, safety, security and specific airline procedures.
- Retrieves and stores cargo with particular emphasis on the best practice handling of Dangerous Goods, valuables, Perishables, Courier, Live Animals, Diplomatic Mail.
- Monitors the activities on various warehouse floor locations and assists with tracing and repacking activities, when required.
- Handles Quick Ramp Transfer Cargo product in a timely manner whilst reporting irregularities immediately to the shift Senior Officers.
- Communicates landside and airside activities between cargo and airside loading team.
- Completes and updates cargo inventory including Unit Loading Devices (ULD) accessories and thermal blankets.
- Supports the team on shift to supervise the GHA (Ground Handling Agent) activities and assists Cargo Officers with warehouse and ramp reports.
- Controls export and import processes by ensuring the shipments are transferred, delivered on time, correct priority are given to shipments.
Qualifications
- High School Diploma
- Fluent in English
- Proficient in use of MS Office (Excel, Word, PowerPoint).
- Years with qualifications: 2 4 years
- Dangerous Goods Regulations (CBTA 7.3A preferred) UAE Driving License
Competencies
- Customer Focus
- Teamwork
- Effective Communication
- Personal Accountability & Commitment to achieve
- Resilience & Flexibility (Can do attitude)
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