Cook (FT)

POSITION SUMMARY

ESSENTIAL DUTIES

• Ensure efficient and friendly service to all store patrons at all times.
• Apply proper phone etiquette when receiving call-in orders; afterwards, write out orders to be processed in a legible, accurate, and quick manner.
• Cook items for each customer accurately while preparing other orders simultaneously.
• Answer customer questions and resolve customer complaints in a positive manner.
• Ensure efficient and accurately prepared food while minimizing product waste.
• Ensure proper cleaning of kitchen equipment on every shift.
• Ensure inventory is accurately ordered, stored, stocked, displayed, rotated, and counted.
• Process transactions including cash, credit/debit, coupons, discounts, refunds, etc.
• Balance till and receipts for every shift, document discrepancies, and maintain a safe and secure work environment for handling cash.
• Start/End shift according to policy.
• Stock shelves and face products utilizing First-in, First-Out (FIFO) rotation.
• Conduct inventory cycle and physical counts, including deliveries from vendors.
• Clean and sanitize/maintain interior/exterior of store including restrooms.
• Participate in on-going training as required.
• Maintain confidentiality at all times.