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Consumer Loans Agent (Steinbach)
Steinbach Credit Union
Steinbach, CAN
Full-time
Entry · 1+ years experience
Onsite
Discovered 3 days ago
Free
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Build a rewarding career with Steinbach Credit Union
Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $11 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.
Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website .
An exciting opportunity awaits!
We currently have an opportunity for a Consumer Loans Agent to join our team at our Steinbach branch. The Consumer Loans Agent seeks to provide support to the Consumer Lending department by monitoring member accounts and delivering exceptional service to both existing and potential members through promotion and sales of consumer lending products and services, primarily loans, lines of credit and mortgage refinances/renewals.
Specific Responsibilities
- Attend to and decision various daily and monthly reports; ensuring appropriate follow up and action is taken
- Conduct interviews via email or telephone with members to identify lending needs
- Analyze and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness while safeguarding member deposits and the viability of the credit union
- Respond to members' inquiries on lending services by providing information on the features and benefits of products and services; resolve routine member concerns
- Respond to department referrals and refer cross-selling opportunities to other SCU departments
- Ensure all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures
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