Consulting Analyst(DPO) (IN)

• This is SAP Customer Engagement Manager position which is elevated role as per career progression/ path for SAP Basis consultant who would like to become SDM/ Account Manager/ Service Manager in their career journey. Primary role/ responsibility for this role is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform.

• dCEM is primary SPOC for RISE customers and will engage with customers on regular basis to provide guidance about their SAP Landscape functioning OR any maintenances (planned/ unplanned)

• DCEM team member works very closely with SAP IAE, CAA, TSM, CDM teams to ensure Customer has all necessary guidance, information needed for their SAP Landscape functioning & planning (Refer detailed Roles & Responsibilities below)

• SAP RISE Platform offers all latest SAP Technologies (Products) with options for customer to select their own Hyperscaler (AWS, Azure or GCP).

• This role is Customer facing and will require to join meetings, answer technical queries from customer team & present assessments.

• Since it is an Engagement Manager role so there is no expectation from the resource to perform any hands-on work.

Technical Skill Set required to perform above tasks:

• Technical expertise in SAP Basis area with a minimum 5+ years of experience.

• 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management).

• Good understanding & hands-on experience required in S/4 HANA Application & HANA database.

• Experience in SAP Upgrade & Migration (OS/DB) is mandatory.

• Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus.

• Hands-on experience in any of hyper scaler (AWS/ Azure/ GCP) is needed.

Note - The resource/candidate if hired will be working in Australian Shift hours.